Please reach out to the game support team with your receipt, and ask to transfer the purchase to the correct account.
If you don’t have a receipt, please check I Need a Receipt for My Payment or contact us. We will be able to help you and restore the receipt for your payment.
If you have any questions, get quicker chat support in your Xsolla Account, or send us an e-mail in the form bellow.
Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.
For immediate help, you can contact our support team in the live chat from your Xsolla account.