Please note that any changes to a physical pre-order can only be applied before the order is ready to ship.
As soon as the order is ready to ship, your payment method will be charged.
For digital pre-orders, no changes can be made after checkout. Please check your order information thoroughly before purchasing.
If you have any questions, get quicker chat support in your Xsolla Account, or send us an e-mail in the form bellow.
Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.
For immediate help, you can contact our support team in the live chat from your Xsolla account.