If the game account was banned or blocked on the game’s side, the game support will ask you to provide a payment receipt from Xsolla in order to restore access.
In order to confirm your payment to the game (in case you have not received your purchase), you might need to provide a receipt from Xsolla.
This form is temporarily out of order. We're already working to restore it. Try leaving your request again later or contact us directly at support@xsolla.com.
