Last updated: July 16, 2021
These Xsolla Bounty Program Terms and Conditions ("Terms") cover your participation in Xsolla Bounty Program (the "Program"). These Terms are between you and Xsolla (USA), Inc. ("Xsolla", "we", "our" and "us"). By submitting a report to Xsolla or otherwise participating in the Program in any manner, you acknowledge that you have read and accept these Terms.
The Program enables users to submit system vulnerabilities, functionality errors and other defects ("Defects") to Xsolla about eligible Xsolla products and services ("Products") for a chance to earn rewards in an amount determined by Xsolla in its sole discretion ("Bounty"). All Submissions are subject to Xsolla Bounty Program Rules (the “Rules”), which are incorporated by reference into these Terms. The decisions made by Xsolla regarding Bounties are final and binding. Xsolla may change or cancel this Program at any time, for any reason.
We may change these Terms at any time by posting the new Terms on our website. Participating in the Program after the changes become effective means you agree to the new Terms. If you don’t agree to the new Terms, you must not participate in the Program.
If you wish to opt-out of the Program and not be considered for Bounties, contact us at firstname.lastname@example.org. Opting out will not affect any licenses granted to Xsolla in any Submissions provided by you.
You are eligible to participate in the Program if you are 14 years of age or older. If you are at least 14 years old but are considered a minor in your place of residence, you must obtain your parent’s or legal guardian’s permission prior to participating in this Program.
You are not eligible to participate in the Program if you meet any of the following criteria:
There may be additional restrictions on your ability to enter the Program depending upon your local law. If you are participating in violation of any national, state, or local law or regulation, or ethics rules, you may be disqualified from participating or receiving any Bounty.
By participating in the Program, you will follow these rules:
If you violate these terms, you may be prohibited from participating in the Program in the future and any Submissions you have provided may be deemed to be ineligible for Bounty payments.
If Xsolla determines in its sole discretion that you have complied in all respects with these Terms and the Rules in reporting Defects to Xsolla, we will not initiate a complaint to law enforcement or pursue a civil action against you in connection with the research underlying your Submission.
To encourage research, Xsolla will also not pursue legal action against you for clear accidental or good faith violations of these Terms. We reserve the sole right to determine whether a violation of these Terms is accidental or in good faith.
If you are in doubt, please contact us via the “Report Submission” form or at email@example.com before engaging in conduct that may be inconsistent with or unaddressed by these Terms.
If you believe you have identified a Defect that meets the applicable requirements set forth in the Rules, you may submit it to Xsolla. Each Defect submitted to Xsolla shall be a "Submission." Submissions must be sent through the “Report Submission” form at https://help.xsolla.com/xsolla-bounty-program. In your report, specify the Defect details and include as much of the information referred to in the Rules as possible.
Depending on the detail of your Submission, Xsolla may award a Bounty of varying scale. Well-written reports are more likely to result in Bounties.
If you submit a Defect for a product or service that is not covered by the Program at the time you submitted it, you will not be eligible to receive Bounty payments if the product or service is later added to the Program.
By providing any Submission to Xsolla, you:
We endeavor to address each Defect report in a timely manner. While we are doing that, we require that Submissions remain confidential and cannot be disclosed to third parties. We require that the Defect details be withheld for 30 days after the Defect is fixed. Xsolla will notify you when the Defect in your Submission is fixed. You may be paid prior to the fix being released and payment should not be taken as notification of fix completion. VIOLATIONS OF THIS SECTION COULD REQUIRE YOU TO RETURN ANY BOUNTIES PAID FOR THAT DEFECT AND DISQUALIFY YOU FROM PARTICIPATING IN THE PROGRAM IN THE FUTURE.
After a Submission is sent to Xsolla in accordance with the sections above, Xsolla experts will review the Submission and validate its eligibility. The review time will vary depending on the complexity and completeness of your Submission, as well as on the number of Submissions we receive.
Xsolla retains sole discretion in determining which Submissions are qualified, according to the guidelines set forth in the Rules. If we receive multiple reports for the same issue from different parties, the Bounty will be granted to the first eligible Submission.
Whether to pay a Bounty and in what amount is at Xsolla’s discretion. In no event shall Xsolla be obligated to pay you a Bounty for any Submission. The decisions made by Xsolla regarding Bounties are final and binding.
If you are not eligible to participate in the Program (see section Program Eligibility), you are not eligible to receive Bounty either.
If we have determined that your Submission is eligible for a Bounty under the Rules, we will notify you of the Bounty amount and request to provide the necessary information to process your payment.
If there is a dispute as to who the qualified submitter is, we will consider the eligible submitter to be the authorized account holder of the email address used to enter the Program.
If your Submission qualifies for a Bounty, please note:
Bounty payments may not be issued to individuals who are on sanctions lists, or who are in countries on sanctions lists.
Xsolla at its discretion may publicly recognize individuals who have been awarded Bounties on our website unless you explicitly ask us not to include your name.
$XSOLLA AND OUR AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO THE PROGRAM. YOU UNDERSTAND THAT YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES IN CONNECTION WITH THE PROGRAM. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE.
If you have any basis for recovering damages in connection with the Program (including breach of these Terms), you agree that your exclusive remedy is to recover, from Xsolla or our affiliates, direct damages up to $100.00. You can’t recover any other damages or losses, including direct, consequential, lost profits, special, indirect, incidental, or punitive. These limitations and exclusions apply even if this remedy doesn’t fully compensate you for any losses or fails of its essential purpose or if we knew or should have known about the possibility of the damages. To the maximum extent permitted by law, these limitations and exclusions apply to anything or any claims related to these Terms and the Program.
Any dispute or claim arising out of or in connection with these Terms shall be governed by laws of the State of California, USA, without regard to the conflict of laws principles thereof. The U. N. Convention on Contracts for the International Sale of Goods is hereby expressly disclaimed. You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in Los Angeles County, California, for all disputes arising out of or relating to these Terms or the Program.
All parts of these Terms apply to the maximum extent permitted by relevant law. If a court holds that we can’t enforce a part of these Terms as written, we may replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of these Terms won’t change.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT SEND US ANY SUBMISSIONS OR OTHERWISE PARTICIPATE IN THIS PROGRAM.