Xsolla

Pre-orders

How can I cancel my pre-order

If you want to cancel a digital pre-order, please check this article

Please note that physical pre-orders can be canceled only before the order has shipped.

If you want to cancel a physical pre-order, please fill out this form.

Contact Us

PRE-ORDER CANCELLATION FORM

Enter the order info from the Pre-Order Confirmation email and hit the button. It’s all you need to do for your request to be reviewed.

Please note that the pre-order cancellation request applies to all the items in the order and can’t be cancelled once submitted.

Please enter the email associated with your order

Your pre-order cancellation request has been successfully submitted.

You will receive email notification within 2 business days.

Technical issue, please try again.