Physical products

How do I track my order

After your order is confirmed, you should receive a shipping confirmation email with your tracking information.

Head to the carrier’s website using the link in the email, and check the shipping status with your tracking number.

Here is an example of the shipping confirmation email with the link:

Contact us →

Submit a ticket

Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.

For immediate help, you can contact our support team in the live chat from your Babka account.

Use the 9-digit number toward the bottom of your receipt, like the one underlined in red
Average response time: 10 hours

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