There are three reasons why Amazon payments are not successful:
If funds were withdrawn, the transaction will be instantly refunded to your Amazon account. Please contact us so we will be able to verify your payment account.
If you have any questions, get quicker chat support in your Xsolla Account, or send us an e-mail in the form bellow.
Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.
For immediate help, you can contact our support team in the live chat from your Xsolla account.