Problems with gift cards usually happen because:
If you have any issues or questions regarding purchases with a gift card, please contact us.
If you have any questions, get quicker chat support in your Xsolla Account, or send us an e-mail in the form bellow.
Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.
For immediate help, you can contact our support team in the live chat from your Xsolla account.