How can we help?



Your Babka account is where you can see your orders, and order status, submit refund requests and view your active subscriptions. Babka allows you to connect all your Xsolla game purchases to one account.

Your Babka account also has access to immediate contact with the support team. You can also use live chat to receive prompt assistance with your issues.

You can sign up for a Babka account at any time using your email address or social network. If you already have orders under your email account, they will automatically be added to your transaction history. You can also validate your other orders and add them as well.

If you have any questions, get quicker chat support in your Babka account, or send us an e-mail in the form bellow.


Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.

For immediate help, you can contact our support team in the live chat from your Babka account.

Average response time: 10 hours