If you receive an error message while using Xsolla Pay, please check if all the information you’ve entered is correct before contacting our support team. You can also refer to this article to help you with issues you may encounter when saving card information.
If you have any other issues or questions, please contact our support team.
No need to worry. Check if the number you entered is correct, and click on the "Resend code" button. Sometimes it might take a little longer for the SMS to arrive.
If you have any questions, get quicker chat support in your Xsolla Account, or send us an e-mail in the form bellow.
Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.
For immediate help, you can contact our support team in the live chat from your Xsolla account.