We’re committed to helping you have great video game and service experiences — even when all you want is a refund.
Just fill out this form. It’s all you need to do for your request to be reviewed. So, find your receipt and start tapping.
Please enter the transaction info from your receipt and hit the button.
We’ll do the rest.
You don’t need to do anything else right now. Expect an email from us within 2 business days. It’ll have an update for you on the status of your request.