Xsolla

Physical products

I want to track my order

After your order is confirmed, you should receive a shipping confirmation email with your tracking information.

Head to the carrier’s website using the link in the email, and check the shipping status with your tracking number.

Here is an example of the shipping confirmation email with the link:


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Submit a ticket

Use the 9-digit number toward the bottom of your receipt, like the one underlined in red

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