Xsolla

I have a problem with the purchase

If you have any issues with the game you purchased or your purchase in general, please check the articles below to find answers to your questions and possible solutions to the problems you have faced.

Contact us →
Contact Us

Submit a ticket

Use the 9-digit number toward the bottom of your receipt, like the one underlined in red

Thank you, this 
is everything we need

We will send a reply to your e-mail address once we process this request

This form is temporarily out of order. We're already working to restore it. Try leaving your request again later or contact us directly at support@xsolla.com.