Babka

Why do I need an account?

After a successful transaction on a payment page or from your receipt you will see an option to go to your Babka account. From your account you can submit a refund request, manage your transactions in one place, or contact our support team via live chat and different messengers.

Contact us →
Contact Us

Submit a ticket

Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.

For immediate help, you can contact our support team in the Live Chat from your Babka account.

Need help?
Get immediate live chat support in your Babka account.
Use the 9-digit number toward the bottom of your receipt, like the one underlined in red

Thank you, this 
is everything we need

We will send a reply to your e-mail address once we process this request

This form is temporarily out of order. We're already working to restore it. Try leaving your request again later or contact us directly at support@xsolla.com.