Behold, the powers of the mysterious Babka! (aka, the benefits of your Babka account):

  • See your orders and order status.
  • Submit refund requests.
  • View your active subscriptions.
  • Connect all your Xsolla game purchases in one account.
  • Immediate access to support team.
  • Prompt assistance via live chat.
  • Sign up for any time via email* or social network.

* If you already have orders under your email account, they will automatically be added to your transaction history. You can also validate your other orders and add them as well.


Submit a ticket

Use the form on the right to send an email to our support team. Please provide as much information as possible and we will assist you.

For immediate help, you can contact our support team in the live chat from your Babka account.

Use the 9-digit number toward the bottom of your receipt, like the one underlined in red
Average response time: 10 hours

Thank you, this is everything we need.

We will send a reply to your email address once we process this request

This form is temporarily out of order. We’re already working to restore it. Try leaving your request again later or contact us directly at